Terms and Conditions


Stock and viewings

The entire stock is secured in bank. We do not expose any watch to the public.

Viewings in Paris are nevertheless possible, with a maximum of 3 watches and 2 clients per appointment, to be set up 1 week before.


The second-hand watch market is dynamic by nature, and can vary rapidly depending on supply and demand. On the other hand, certain details (quartz or automatic movement, aesthetic condition, watch material, etc.) can lead to radically different prices for watches of similar appearance. It is partly to simplify your search for your next watch that we have created Françoise.

Our prices are freely set, depending on what seems appropriate to us in relation to the market and demand. We reserve the right to adapt them without notice.


Each watch is inspected by Françoise's team, then by watchmakers selected for their precise expertise. The constituent elements of the watch (such as the dial, the case of the watch or its movement) are guaranteed original, unless clearly stated otherwise. Leather straps may be replaced by us at your request. 


We offer a 1-year mechanical warranty. Since not all watches share the same use, we offer additional guarantees on certain specific watches (especially for waterproof watches). If so, the additional warranties are clearly indicated on the watch page.

At the end of the warranty, or for any other watches you own, we will always be at your disposal for any questions or service. 


Free insured shipping worldwide after receiving paiement for any purchase over 100 euros.

Any customs fees and taxes remain at your expense.

Please contact us for in-person delivery in Paris. 

Payment policy

All payments are made in EURO €.

We favor the security and ease of direct bank transfer. Please contact us if you would like to buy via bank transfer.

Payment by credit card secured by Stripe or via Paypal. Funds are held for up to 5 open days for verification, before being released to us. No watch will be delivered or sent during this period.

Return and refund policy

Despite the photos and the description, which we hope are as accurate as possible, we know that the relationship to a jewel or a watch is above all physical. This is why we offer a possible return for 15 days, no question asked. The watch needs to be in the same mechanical and aesthetic condition it was sent in. Reimbursement within 5 days of receipt of the watch.



Françoise SAS

3, rue BRUNEL

75017 PARIS

Capital social de 5 000 EUROS.

SIRET : 911 402 352 00015

TVA Intracommunautaire : FR71911402352

  1. Mentions légales

Françoise SAS

3, rue BRUNEL

75017 PARIS

Capital social de 5 000 EUROS.

SIRET : 911 402 352 00015

TVA Intracommunautaire : FR71911402352

La directrice de publication est Madame Anne de Pontonx, présidente de la société Françoise SAS.

www.francoise.paris est hébergé par OVH

Le système bancaire est assuré par les fournisseurs de solutions de paiements Stripe et Paypal.

  1. Propriétés intellectuelles

La marque Françoise, le site Françoise et le nom de domaine francoise.paris sont protégés.

La reproduction, l’exploitation, la diffusion, l’utilisation, à quelques titre ou objectif que ce soit, partielle ou totale, de l’identité visuelle, de l’univers graphique, des photos et contenus textuelles sont interdites, sauf après accord écrit et signé par un dirigeant de Françoise SAS.

  1. Protection des données RGPD avec droit d’accès / modification

Toutes les données personnelles collectées sur ce site à visée commerciales ou administratives ne sont accessibles qu’à l’éditeur du site. Aucun tiers ne peut y avoir accès. Conformément à la loi 78-17 du 6 Janvier 1978, tout utilisateur du site dispose d’un droit d'accès, de modification ou d'opposition pour motif légitime aux données à caractère personnelles le concernant. Ce droit est exerçable sur simple demande écrite (voir page contact).